Clients & Testimonials
InsightEXIT provides innovative exit survey solutions to a wide range of clients — from small business to Fortune 500 leaders. With our commitment to outstanding service and value in every project, we partner with you to implement smart, effective solutions that can measurably improve employee retention and bottom-line performance.
Please take a moment and read what some of our clients have to say about their experience working with us.
Insightlink has been the employee survey vendor for the National Association of Community Health Centers (NACHC) since 2005, after a thorough and detailed vetting process to find a comprehensive exit and staff satisfaction survey system. We have had absolutely no regrets whatsoever because Insightlink always exceeds our expectations. Their customer service is superb and their entire team is reliable, professional, flexible and knowledgeable. They are a delight to work with, and learn from, and they always go above and beyond.
Katja Laepke & Beth Kujawski & Team
Insightlink's online admin and reporting platform is user-friendly and efficient. Since Insightlink developed the custom StaffPulse and ExitPulse systems, NACHC has had invaluable national benchmarking data on what drives staff satisfaction and engagement and, conversely, why staff members voluntarily leave their heath center. These results are critical to helping health centers design retention and recruitment strategies toward making health centers the preferred employment home. Due to our solid partnership and the infrastructure we've built together, NACHC also has selected Insightlink for other related data collection, analysis, reporting, and interpretation projects. Robert and his team always are familiar with the latest research and willing to conquer new learning curves to quickly adapt to changing environments and new priorities. They never shy away from listening to and understanding diverse opinions and always find a way to make it work. NACHC recommends Insightlink without reservation whatsoever and you will NOT be disappointed!
When working in HR at a local pro-profit college, I had the opportunity to use Insightlink’s Exit Surveys. I felt this was a useful tool because people felt more comfortable sharing their honest opinions about why they left in an online format when if they’d had an inter-person exit interview. It also allowed people to complete the survey online AFTER they left the company, which made many feel more comfortable about being honest and direct in their feedback.
Their online platform was easy to use for employees. It also provided excellent feedback for our company. While most companies do some kind of “exit interviews”, those who do it in person often fail to collect and organize their findings into a usable format that can help them improve recruitment and retention. I found their monthly reports to be easy to read and analyze.
But online products can only go so far. Problems and special needs often arise. With many companies, this means pushing endless buttons on the phone, trying to get customer service assistance. Lacking the ability to reach a human being is often the missing link is many companies. That was not the case with Insightlink. Our customer service contact, Andrew Bilton, was always easy to reach and willing to jump through hoops to help us with special requests.
I highly recommend Insightlink both because of their online product and the excellent people they employ.
Insightlink has been a valued business partner of The Main Street America Group for many years. They are always responsive to our needs and willing to engage with us in a very collaborative way. From exit surveys, to new hire surveys to companywide employee engagement surveys, Insightlink has made a very positive impact on our success as an organization.
I worked for a growing global company with over 65,000 employees. We began with Insightlink exit survey first in the US and then expanded our reach globally. I could not have asked for a better partner in Andy Bilton.
The ease of the system, robust nature of reporting including all of our key demographics was a seamless deployment. Such deployment was made possible by the level of service, availability of Andy including tweaks to our system and addition of any nuances needed. In addition, Andy made himself available in multiple time zones to accommodate our growing global population.
I would recommend these services highly. HR professionals have the tools, data and account management they need with Insightlink and Andy Bilton.
If you would like to see a full list of our clients or receive client references, please contact us.